IT Services & Support
b2 Network Technology Solutions (AKA: b2) is an IT Support and Managed Services provider to businesses throughout central Indiana. We provide comprehensive IT Services, Support and Solutions for Networks, Computers, Servers, Printers and Software Applications. While our primary focus is on Managed IT Services, we understand that these services do not always align with some small business. For those business we continue to offer the traditional IT Break/Fix model. Our hope is that your business will grow to that level someday and we look forward to growing with you.
Our Service & Support Solution include:
Consulting
At times, it is almost impossible to know what to buy, when to upgrade and how to maximize your existing system. As a consultant and service provider to businesses, we understand the resource and budget limitations your company faces. We will give you honest, sound advice to find the best IT solutions for your company.
Network Design and Implementation
Specializing in Microsoft® Windows® and Intel® technology, b2 designs and implements top-quality network solutions. Whether your company is setting up its first network or expanding to accommodate growth, b2 has a network solution for you. b2 certified technicians will install your network to get you up and running quickly.
Network Administration
Because many small businesses do not have on-site IT professionals, b2 offers network administration services to keep your network functioning at peak performance. These services include hardware maintenance and repair, remote support, software management, permissions and security management and much more. See our Managed IT Services offerings as an alternative to the traditional Break-Fix model.
Backup and Virus Protection
Data is never guaranteed safe if it exists in only one place. Even the best hardware and software can fail, leading to devastating costs and instability. b2 offers network backup solutions using the latest technologies in onsite and cloud backups. In addition, b2 offers managed antivirus/anti-malware and security solutions that identify and stop threats before they cause damage to your network. See our Backup and Disaster Recover offerings as an alternative to the traditional local backup solutions.
Application Support
Many companies use specialty line of business and proprietary applications which is specific to their type of business. Many of these software applications do not provide onsite support. b2 will work with your software company to keep your application up and running. We understand the necessity of matching application/hardware specifications and are experienced with phone support situations.
Installation, Troubleshooting, and Repair
b2 offers complete installation and configuration of Servers, Workstations, Printers, and other Network Devices. We offer troubleshooting and repair services onsite or in our shop. With over 20 years’ experience, b2 can handle complicated problems including corrupted software, failed hardware, failed network devices, error troubleshooting and much more.
Onsite/Remote/Phone Support
Many problems can be resolved remotely or with phone support from our certified technicians. Our Service Desk technicians will work to solve the problem quickly so you can get back to business sooner. For those issues requiring an onsite visit we will dispatch a technician to your office. We never want you to be without the support you need and our clients have many ways to get in touch with us including telephone, email, chat and from our website.
Let b2 Network Technology Solutions answer any questions you have about our services. We’ll show you the easiest and most affordable way to maintain your IT systems for top business performance. Click here to Contact Us today!